Pluck Tarot Account and Data Deletion Request

Contact: support@pluck.nontick.com

1. Delete your account in the app

You can delete your Pluck Tarot account and data directly from My Page > My Info in the app. In the app, you must review the notice and may need to re-authenticate with Google Sign-In or Apple Sign-In depending on how you signed up.

1. Open the Pluck Tarot app.
2. Go to My Page.
3. Select My Info.
4. Select Delete Account.
5. Review and agree to the notice.
6. Re-authenticate with Google/Apple, then select Delete Account.

2. Request account and data deletion by email

If you cannot access the app or cannot delete your account directly, you may request account and data deletion by email.

Your request must be sent from the email address used to sign up for or log in to Pluck Tarot. Requests sent from a different email address cannot be processed because we cannot verify account ownership. If that happens, please send the request again from your registered email address.

Email support@pluck.nontick.com

To help us process your request, please include the following information in your email.

• Request: Pluck Tarot account and data deletion
• The email address used to sign up or log in
• Login method: Google or Apple

3. Data that will be deleted

When you delete your account, your data is generally deleted without delay. Deleted account data, including tarot records, questions, and profile information, cannot be recovered.

However, items that must be retained to comply with applicable laws or to prevent abuse may be kept separately for the period stated in the Privacy Policy and then deleted.

4. Processing time

Requests sent from the registered email address will be handled within a reasonable period after receipt. We may ask for additional verification if identity confirmation is required or if the request does not include enough information.